Terms of service

OVERVIEW Welcome to Zonutt! The terms “we”, “us” and “our” refer to Zonutt. Zonutt operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zonutt is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to your device settings and configuration.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase. Zonutt reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Zonutt is unable to accommodate cancellation requests once the order has been processed or dispatched from our fulfillment facility.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or unauthorized export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include shipping and handling charges or applicable regional taxes.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment mechanism, and (iii) charges incurred by you will be honored by your bank or credit card company.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times provided are estimates only and are not guaranteed. We are not liable for shipping delays caused by third-party logistics carriers, weather disruptions, or events outside our reasonable control. Once we transfer products to the shipping carrier, the risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Zonutt, its affiliates or licensors and are protected by applicable trademark, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any of the material on the Services without our prior written consent. Zonutt’s names, logos, product names, designs, and slogans are official trademarks of Zonutt Naturals Private Limited.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools or hyperlinks over which we neither monitor nor have any operational input. We provide access to such tools “as is” and “as available” without any warranties of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party platforms. Any links provided do not imply endorsement, and complaints or concerns regarding third-party products should be directed straight to the respective third party.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Zonutt is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Zonutt. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Zonutt. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your transactions.

SECTION 9 - ERRORS AND PROHIBITED USES

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to transmit false, malicious, or misleading code/information; (d) to collect or track the personal information of others; or (e) to interfere with or circumvent the security features of the Services.

SECTION 10 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any legal actions or disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts located where Zonutt is headquartered.

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at operations@zonutt.com. Our official corporate contact breakdown is posted below:

  • Trading Name: Zonutt Naturals Private Limited

  • Support Email: operations@zonutt.com

  • Fulfillment Base: Plot No. 524, New Friends Society, Vasundhara, Sector 12, NCR, UP, 201012, IN

  • Official Hotline: +91 8920719766